Companies looking to take advantage of a cloud UC strategy need to consider the move from a myriad of business perspectives.
Here are six additional questions to ask any potential UCaaS provider before making a decision.
Published: Jan 05, 2015
It is important for IT that the performance of backup, archive, and recovery applications runs smoothly in order to ensure they don’t affect other online activities. There has been an increasing pressure on IT to improve application performance because customers accessing websites critique companies based on performance....
Published: Jan 03, 2014
Over the past six years, Aberdeen Group has been measuring organizations' willingness to consider a SaaS deployment model for their ERP implementations. This Analyst Insight examines trends in ERP deployment models and provides clues as to whether cloud ERP is the right fit for your organisation.
Published: Nov 05, 2013
When it comes to landing page optimization, we often focus our attention on page layout, compelling call-to-actions, and motivating copy. All of these elements are extremely important, but they are meaningless without accurate data. If users enter bad data on landing pages or forms then no amount of split A/B testing can...
Published: Oct 03, 2013
Research shows that six out of 10 contact centers are projected to have cloud-based deployment by the end of 2013. This Aberdeen Analyst Insight demonstrates the top factors driving businesses to invest in a cloud-based contact center as well as the post-deployment benefits they gain through improved scalability.
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Published: Aug 16, 2013
If you are evaluating cloud service, this white paper is a must-read. Benefit from an evaluation of the HP CloudSystem, an integrated system for building and managing services across private, public, and hybrid clouds.
This white paper provides an overview of HP CloudSystem, including three CloudSystem components...
Published: Jul 14, 2014
The overhead of a typical family practice normally runs at about 60% of revenues,2 so it’s important to choose the most cost-effective healthcare IT solutions, such as practice management systems, electronic health records (EHR), and others. Cloud-based solutions are becoming increasingly popular due to their relative...
Published: Oct 25, 2013
Cloud-enabled services are the next wave transforming how businesses capitalize on information technology, and that in turn drives the next evolution in the processes, roles, skills, and structure of IT organizations—the evolution to IT-as-a-Service (ITaaS). Today’s CIOs must exercise extraordinary leadership...
Published: Sep 23, 2013
By the year 2020, the digital universe will grow to 44 zettabytes—that’s 10 times the amount of data that existed in 2013. By then the amount of data that is tagged and open to analysis will grow by 35 percent—to 16 million petabytes of potentially usable information.* Every organization wants to turn...
Published: Sep 22, 2014
The convergence of mobile technology, social media, big data, and the advent of cloud computing are driving a dramatic shift in the ways enterprises deploy and use IT. This shift requires new means and approaches for IT to help organizations accelerate progress towards solving their most pressing challenges—including...
Published: May 01, 2013
Claranet’s Virtual Data Centre resources are built on enterpriseclass hardware, which means that the virtual infrastructure will deliver a high performance, reliable and secure platform for your applications.
The new service has been designed specifically to replicate the internal IT infrastructure model, and...
Published: Mar 01, 2015
Activity on the Race for Life website is cyclical as publicity builds ahead of each summer’s events. As a result, the charity’s websites are faced with a spike in activity, placing pressure on a hosting resource that was coming to the end of life. “It became clear with the success of fundraising activities...
Published: May 22, 2014
The survey considers the importance of ROI calculations in securing internal agreement for a move to cloud-based IT services, how and in which areas of operations ROI was calculated, and the accuracy of ROI predictions.
Respondents were also asked which single area of business (from cost-savings to staff productivity...
Published: Mar 01, 2015
In today’s competitive marketplace—where world-class computing power is more affordable than ever, and self-service, personalization and instant access to technology have become the norm—we are seeing a shift in expectations regarding cloud computing.
Yesterday, the cloud was about running IT more...
Published: Nov 12, 2013