Discover why IT managers need clear practical guidance for IT service management (ITSM) and IT service delivery
What is “ITSM goodness” and how do you get it? How do you cut through all the complexities of ITSM, along with the superabundance of information, to implement the essentials of effective IT service...
Published: Apr 23, 2014
In an industry where it’s the big idea that sets you apart, you must be able to share it quickly, securely and accurately. Since many big ideas come in super-sized files, distributing content via the right technology is as critical to success as the content itself.
Published: Oct 06, 2014
Looking to automate your order management process but not sure which solution provider has the most comprehensive and efficient solution to meet the unique needs of a medical device manufacturing company like yours?
You understand the purpose and principles of sales order processing (SOP) automation but would you...
Published: Jul 16, 2013
From North America to Asia Pacific and Europe, companies in the semiconductor and solar industries around the world depend on the wafers and related products designed, developed and manufactured by MEMC.
Every day, this publically traded global company receives hundreds of sales orders, as well as changes to...
Published: Jul 16, 2013
Sky Bet has effectively used all traditional digital marketing channels to drive new customer acquisitions and traffic to Skybet.com. Increasing competition and changing customer behaviors have prompted the company to elevate the use of social media as a vital component of its digital marketing and content strategy.
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Published: Nov 07, 2013
Today’s employees use multiple devices to get their work done. In fact, a recent Forrester Research report found that 66 percent of employees now use two or more devices every day. They switch devices throughout the day; to keep working without disruption, they need all their data on whichever device they’re...
Published: Jun 19, 2014
A recent Ponemon Institute study estimates it costs businesses $214 per single, compromised record — so just imagine what it would cost if thousands of records on your system were compromised.
Add to that the impact on reputation, lost business and potential legal ramifications and it is easy to see the additional...
Published: May 28, 2014
This white paper identifies many of the challenges and opportunities organizations face managing the automation of their IT operations – a contradiction in itself. It also elaborates on how ORSYP has partnered with over 1400 clients – many of who replaced legacy tools - in establishing an enterprise wide automation...
Published: May 09, 2013
Learn how business service management helped Vodafone Ireland transform from a reactive to a proactive IT Operations function. Read how BSM solutions enabled the Vodafone IT Operations group to align priorities to match the business and drive business value, delivering 300% ROI in one year.
Published: Apr 13, 2014
Video is a powerful way to reach audiences both for publishers and advertisers. You already know people are watching online video more than ever, but what are they watching? When are they watching it? What are consumers' preferred methods of watching?
The Adobe Digital Index team explored these questions and other...
Published: Apr 17, 2014
There has been growing buzz about DevOps. DevOps is a methodology that unites the often separate functions of software development (Dev) and production and operations (Ops) into a single, integrated, and continuous process. DevOps is about breaking down the barriers between Dev and Ops. It leverages people, processes,...
Published: Sep 11, 2014
2019 is off to an action-packed start in cybercrime. From a steadfast increase of pervasive Trojans to a resurgence of randsomare logdged against corporate targets, cybercriminals are going after organizations with a vengence. Read the Cybercrime Tactics and Techniques Q1 2019 Report to learn more about the current state...
Published: Jul 26, 2019
Having bought and sold over $50M worth of enterprise software solutions in the last few years, I have seen a variety of tools and approaches when it comes to selecting and implementing the right product for a client’s needs.
I can say categorically that most of these do not work effectively and that a completely...
Published: Jan 21, 2014
Meet your current app delivery needs with the added ability to easily scale with future growth. "Pay-As-You-Grow" is a unique solution from Citrix that helps you handle unpredictable traffic and avoid costly over-provisioning - all with an on-demand license upgrade. It's simple, powerful and cost-effective....
Published: Jul 15, 2013